Effective Date: 05.06.2025
1. Introduction
SmartMetrics ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy comprehensively explains how we collect, use, and access your information when you visit our website, use our applications, and utilize our services, specifically concerning Google user data.
2. Information We Collect
- Personal Information: Including name, email address, phone number, company details, and any information you voluntarily submit through forms.
- Usage Data: Information automatically collected, such as IP address, browser type, pages visited, duration of visit, and interaction details.
- Google User Data: We collect specific Google Analytics data through secure OAuth scopes (analytics.readonly) solely to provide read-only analytics insights and reporting functionalities as requested and authorized explicitly by our clients. We do not store this data.
- Cookies and Tracking: We use cookies, server-side tracking, and similar technologies (Google Tag Manager, PostHog, etc.) to enhance your browsing experience, analyze website performance, and measure the effectiveness of our marketing.
3. How We Use Your Information
We use your information, including Google user data, to:
- Provide detailed analytics reports, dashboards, and insights via Looker Studio and other analytics tools.
- Improve our website functionality and user experience.
- Respond to inquiries and provide customer support.
- Send marketing communications and newsletters (you may opt out anytime).
- Conduct analysis to enhance our offerings and identify trends.
4. Sharing Your Information
We may share Google user data with third parties under strictly limited circumstances:
- With approved service providers (e.g., Google, PostHog, Zapier, etc.) exclusively to facilitate and improve our services and application functionality.
- To comply with legal obligations or protect our rights and safety.
- In connection with business transactions (mergers, acquisitions, or asset sales), ensure proper notice and confidentiality.
We do not sell or transfer Google user data to third parties for purposes other than providing or improving our application's functionality.
5. Data Security
We implement strict technical and organizational measures to protect your personal data and Google user data against unauthorized access, disclosure, alteration, or destruction. These measures include secure OAuth mechanisms, encrypted data transfers, access controls, and ongoing security audits. However, no internet-based transmission or electronic storage is entirely secure.
6. Data Retention and Deletion
We do not store Google user data. Any data accessed is processed only at the time of access to provide analytics insights requested by our clients.
7. Your Data Protection Rights
You have rights, including:
- Access and rectify your personal information.
- Request deletion of your data.
- Restrict or object to data processing.
- Withdraw consent at any time.
Please contact us via the information provided below to exercise these rights.
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices; please review their policies separately.
9. Updates to This Policy
We reserve the right to update this Privacy Policy periodically. We will prominently notify you of significant changes via email or by posting the updated policy on our website homepage.
For questions or concerns regarding this Privacy Policy, please contact us:
- Email: support@smartmetrics.com
Thank you for trusting SmartMetrics.
